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faq

FAQ

FAQ page for Fresh Mart Grocers

Frequently Asked Questions

How fast is delivery?

Order before 6:00 PM for same-day delivery. Standard delivery takes 24-48 hours.

What is the delivery fee?

Delivery is free on orders over AED 200. A small fee applies to smaller orders.

How do I track my order?

You will receive an email and SMS with tracking details as soon as your order ships.

What is your return policy?

We offer easy returns within 14 days on most items. Fresh produce can be exchanged if quality is not up to standard.